See which Amazon leave you likely qualify for
A few questions about your tenure, hours, and state point you to the leave most likely to fit — then a state-licensed provider completes and signs the form that path needs.
Published by Certicare — an independent paid service, not affiliated with Amazon. Amazon makes the final decision on leave requests.
Find my leave optionsFree, no sign-up, about a minute — it points you to a starting place, not a decision about your eligibility.
This tool asks about your tenure, your hours, your state, and what you're dealing with, then points you to the leave path most likely to fit. It's a plain-language starting point, not a ruling on what you qualify for — Amazon and the Department of Labor set those rules, not a quiz. More than one path can apply, and some run at the same time, so read your result as where to begin.
Most people match more than one of these, and some run at the same time — your result is the best place to start, not the only leave you can use.
All leave paths
Your likely starting point: FMLA
FMLA is a federal protection that can hold your job while you're out for a serious health condition — your own, or caring for a spouse, child, parent, or another qualifying family member. It generally applies after 12 months at Amazon and about 1,250 hours actually worked, a little over 24 hours a week; PTO and leave time usually don't count. Approved leave generally covers those absences instead of drawing down your UPT (Amazon's unpaid personal time). FMLA often runs at the same time as Amazon's own leave through DLS (Amazon's Disability and Leave Services), so an LOA, short-term disability, or an accommodation may apply too.
To open it, DLS uses a Health Care Provider Form, which a state-licensed provider can complete and sign. More on how FMLA works.
Have Certicare complete your Health Care Provider Form
Your likely starting point: a medical LOA
A leave of absence through DLS is Amazon's own leave. It can cover time off for a medical reason when you don't meet FMLA's tenure or hours, and when it's approved, the absences it covers generally aren't charged to your UPT. FMLA and a medical LOA often run together, so if you've hit 12 months and about 1,250 hours, FMLA may apply too. DLS usually asks for a Health Care Provider Form, which a state-licensed provider can complete and sign.
Have Certicare complete your Health Care Provider Form
Your likely starting point: an accommodation
An accommodation is a change that lets you keep working with a health condition — lighter duties, a schedule change, added breaks, or time off when that's the only option that works (Leave as an Accommodation). It fits ongoing or recurring conditions, and it can run alongside FMLA or a medical LOA rather than instead of them. Amazon reviews accommodation requests case by case. DLS uses a Leave as an Accommodation form, which a state-licensed provider can complete and sign.
Have Certicare complete your Leave as an Accommodation form
Your likely starting point: short-term disability
Short-term disability replaces part of your pay while you're medically unable to work, often for a one-time event like surgery, childbirth, a serious illness, or an off-the-job injury. It's about income, so it usually runs alongside a leave rather than instead of one — many people file STD together with FMLA or an LOA. Whether you're covered depends on your plan and your state, so check your benefits in A to Z or ask HR what applies to you. If your claim asks for a Physician Statement, that's a form a state-licensed provider can complete and sign.
Check your short-term disability coverage in A to Z or with HR
Your likely starting point: state paid leave
Some states run their own paid family or medical leave program, separate from Amazon. Where these exist, they can replace part of your pay while you're out, and they often run alongside FMLA or a leave through DLS. What's available, who qualifies, and how you apply depend entirely on your state's program. Your state's paid-leave or labor agency is the place to confirm the details and file.
Look up your state's paid family or medical leave program, or contact your state labor agency.
Your likely starting point: workers' comp
If you were hurt or got sick because of your job, that usually goes through workers' compensation, not the leave paths above. Workers' comp can cover medical care and part of your lost pay for a work-related injury, and it's usually handled by an administrator such as Sedgwick, separately from a DLS leave. Report the injury to your manager promptly, since some states set short deadlines, and follow the instructions you're given on any forms and appointments. If you're also missing shifts, a DLS leave can run alongside it.
Report a work injury to your manager$49 covers this request: clinical review, the DLS form it needs, and any DLS verification, clarification, or corrections on that form — no additional charges. A later extension, return-to-work form, new condition, or other additional form is a separate request with its own fee. If your form hasn't been delivered yet, you can request a full refund.
Certicare is not affiliated with Amazon. Amazon makes the final decision on leave and accommodation requests. This page is general information about the leave process, not legal advice.
Secure online intake. Your information is reviewed by Certicare and is not sent to Amazon without your authorization.
Founded by someone who's been there
Rebecca Martel, APRN, FNP-BC, is a family nurse practitioner who has completed hundreds of these forms. As a neurodivergent person who lost jobs to cyclical burnout early in her career, she knows what's at stake when paperwork stalls.
Start your intake — a state-licensed provider completes the DLS form your path needs.
Start my intakeCerticare is not affiliated with Amazon. Amazon makes the final decision on leave and accommodation requests. This page is general information about the leave process, not legal advice.