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No. Every note is written and signed after a licensed clinician reviews the symptoms you submit.  No blank templates or auto-generated PDFs are ever issued. These are official medical documents signed digitally by licensed healthcare providers.
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Our notes are nearly always accepted. However, if your note is not accepted for any reason, we will provide a full refund.

Your employer or school can contact your provider directly, using the phone number or email printed on your note.
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Yes.  Roughly 1 % of intakes are denied because the reported symptoms do not justify time off or require in-person care.
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No. This is an asynchronous service, meaning all communication happens via secure forms and email.

If you have severe symptoms, an in-person visit may be recommended instead.Your employer or school can contact your provider directly, using the phone number or email printed on your note.
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Our service is designed for patients with mild, self-limiting conditions such as common respiratory viruses, stomach upset, and symptoms of previously diagnosed chronic conditions like migraines.

Yes, parents or legal guardians over the age of 18 can request a short-term note for their child.

Simply enter the child’s name, date of birth, and relevant health details when completing the intake form.

Each note contains:
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•      Provider’s full name, credentials, NPI number, and signature
•      Provider’s direct phone number and email
•      Evaluation date
•      A brief reason for the absence (e.g., “illness”)
•      Up to 3 recommended excused days
•      Anticipated date of return to work or school

We do not share sensitive health details or in-depth medical history, to protect your privacy.

No, our service is not a subscription. You are only charged once for each note you request.

Feel free to reach out to our support team!
‍Phone: 518-254-8905
‍Email: support@certicare.org

We’re here to help you clarify any details about our doctor’s note service.